November 2, 2005

The High Costs of Lost Intellectual Capital, White Paper Suggests Aging Workforce Strategy in Utilities “An Imperative, Not an Ideal.”

Santa Ana, CA/ November 2, 2005 — Interliance Consulting, Inc. released the white paper “The High Costs of Losing Intellectual Capital,” by Energy Central’s Research & Analysis Division and expert Warren Causey. The white paper is based on an independent study conducted amongst over 150 utility industry C-level executives, operations and plant managers to determine how they view the affects of an aging workforce on their company.

Surprising results were revealed: “The problem might be worse than was previously expected. Among its findings, the study suggested that a major disconnect could exist among many utility executives and the lower level operations and engineering personnel who are charged with operating and maintaining the utility’s mission critical T&D and generation functions.”

Also in the white paper are the actual positions expected to suff er the most due to worker and knowledge shortage and how management must make process improvement and knowledge transfer a top priority for these key personnel.

“Lower managers and supervisors remain divided over the need for a strategic workforce planning process, and they are less likely to tout automation as the best approach to replace people lost through attrition. In fact, anecdotal evidence suggests just the opposite, that automation is often feared because it is strategically implemented with a primary goal to reduce the number of people within an organization. In order to close these planning gaps, executive management must have a good understanding of the daily activities that are performed within the organization.”

The white paper is available for free download on our Downloads page and further reports will be published regarding the study ov er the next several months at the same address.

ABOUT INTERLIANCE CONSULTING, INC.

Interliance Consulting, Inc. specializes in workforce, process optimization, and knowledge management strategies and implementation for utilities. Founded in 1985, and headquartered in California, we have established a record of excellence for our work with a diverse set of industries and economic sectors. We migrate knowledge into performance. For more information on Interliance, please visit www.interliance.com or call (714) 540-8889.

For More Information Contact:
Kelli Kamph
Interliance Consulting, Inc.
Telephone: 714-540-8889
kkamph@interliance.com