May 31, 2006
Interliance Begins Workforce Project with Puget Sound Energy
Santa Ana, CA/ May 31, 2006 – Interliance was awarded a contract by Puget Sound Energy to facilitate their Electric Operations First Responder workforce analysis. The project utilizes Interliance’s proprietary Strategic Workforce Intelligence Forecasting Tool (SWIFT), a database and survey designed to rapidly assess workforce needs in relation to attrition and knowledge and skills management.
Puget Sound is focusing on the supervisory and craft level positions within the Electric First Responder job classifications and will use SWIFT to assess:
- Strengths and weaknesses of the workforce
- Depth of knowledge within each job class
- Relative importance of each task to the business needs
- Attrition impact to the task level of the organization
- Key areas of required training, process improvement, and standardization.
- Specific targets for knowledge capture and retention.
- Identifying skills and knowledge gaps that are most critical to the successful operation of the organization.
“Interliance is committed to providing the highest-quality support, materials, and programs that will be an asset to Puget Sound Energy and will reflect the quality and integrity of its operations. We look forward to supporting Puget Sound Energy in meeting its operational objectives and will take an uncompromising approach to high standards throughout,” said workforce expert Brad Kamph, Executive Vice President of Interliance.
Puget Energy (NYSE:PSD) is a Bellevue Washington-based company whose core business is Puget Sound Energy, a regulated utility, providing electric and natural gas service to the growing Puget Sound region of western Washington. Their dedication to providing excellent service to their more than one million customers includes preventing problems that could arise due to changing workforce demographics. Puget Energy’s commitment to best practices and on-going improvements shows their long-term perception of what will best serve their customers and employees in the future. Interliance supports that commitment with proprietary tools, methodologies, analysis, strategic planning and support needed for each project small or large.
If you would like to know more about Interliance’s workforce services please email info@interliance.com today and reference “SWIFT” in the subject line or call (714) 540-8889.
ABOUT INTERLIANCE CONSULTING, INC.
Interliance Consulting, Inc. specializes in workforce, process optimization, and knowledge management strategies and implementation for utilities. Founded in 1985, and headquartered in California, we have established a record of excellence for our work with a diverse set of industries and economic sectors. We migrate knowledge into performance. For more information on Interliance, please visit www.interliance.com or call (714) 540-8889.
For More Information Contact:
Kelli Kamph
Interliance Consulting, Inc.
Telephone: 714-540-8889
kkamph@interliance.com
